January 28, 2008

Keys

Vic's been in the market for a new car and this past Saturday, we went to the Honda in Hillside to check out the CostCo discount pricing. On a new 2008 CRV EX-L, it came out to $250 over invoice. Not too shabby!

Part of the process was a trade-in of Vic's current car. They wanted to drive the car to make sure it ran OK. After taking the keys and heading out for a while, the sales rep came back with a quote that we were happy with. So we got on with the paperwork, sitting through the attempts at selling us stuff we didn't need and making sure the right options and math were being included. During this time, Vic asked for the keys to his car at least twice. As we're wrapping up and the deposit is paid, the rep finally confesses: they've lost the keys.

You would think a dealership has a method for tracking this stuff. But the rep couldn't find any sign of them, even after we sent him looking another time.

Luckily, Vic already separated the house keys and we had a spare at home. The rep gave us a brand new Civic to go pick up the spare, so after a bit more driving around than bargained for, we finally got everything squared away.

Some guy from the dealership is going to empty out his pockets and scratch his head at the extra set of keys he finds.

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